Many Mobily customers in the Kingdom are searching for themobily customer service number to file complaints or inquire about their lines. Mobily has provided multiple communication methods, even if the customer does not have credit to make a call. In the following article, we will outline all the ways to contact Mobily.
Mobily Company
Mobily is one of the largest telecommunications companies in the Kingdom of Saudi Arabia, established in 2005. The company has earned the satisfaction of all its customers due to the distinguished services it offers to all users. It also provides various ways to contact Mobily customer service, both within the Kingdom and internationally.
Mobily Customer Service Number
There are several ways to contact Mobily customer service, including:
Contacting Customer Service from Mobily Lines
You can contact Mobily customer service by calling 1100 if you have a Mobily line.
Mobily Customer Service Number 056
The Mobily 056 number is provided to contact Mobily customer service representatives from any number not associated with the company. Call 0560101100 and then press 9 to connect with customer service from another line within the Kingdom. If you are outside the Kingdom, call the international Mobily customer service number: 00966560101100.
Contacting Customer Service via WhatsApp
You can contact Mobily customer service via WhatsApp by messaging the number 056. Mobily is one of the first companies to offer customer service communication through WhatsApp, allowing you to send videos and images related to your inquiries to the Mobily 056 number for further assistance.
Free Mobily Customer Service Number
Mobily has provided a free code for the “Call Me Back” service so that people without sufficient credit can still reach out. This can be done by dialing the following code: #199*.
Contacting Customer Service for Business Sector
Mobily has a specific number for the business sector to address issues quickly and choose the best plan. This can be done by calling the unified number from a Mobily line: 901. From any other line, call: +966560100901.
How to Contact Mobily Customer Service via the Website
Mobily has provided a website where you can communicate with the company without calling any of the numbers mentioned. Follow these steps:
- Visit the Mobily official website by clicking here.
- Enter all required personal information, including your name, phone number, and email address.
- Select the type of inquiry you wish to make, and then write your message in the designated field.
- Wait a moment, and a service representative will respond to your inquiry by sending a text message to your phone number or email.
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Frequently Asked Questions
What are the working hours for Mobily customer service?
The company has not specified exact working hours for customer service. Therefore, the service is available at all times, and you can contact them at any time.
What are the working hours for the Mobily branch in Jeddah?
The Mobily branch in Jeddah operates every day of the week from 9 AM to 11 PM, except on Fridays, when it opens at 4 PM.